Shipping Policy

[Store Name] Last updated: [Date]

Thank you for shopping at [Store Name] ("we," "us," "our"). This Shipping Policy explains how we process, ship, and deliver orders placed through our online store at [store URL].

1. Order Processing Time

• All orders are processed within [1–3] business days (excluding weekends and public holidays) after payment confirmation.
• During high-volume periods (sales, holidays, promotions), processing may take an additional [X] business days. We will notify customers of any significant delays.
• Orders are not shipped or delivered on weekends or public holidays.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	[3–7] business days	[Rs. X / Free over Rs. X]
Express Shipping	[1–3] business days	[Rs. X]
International Shipping	[7–21] business days	Calculated at checkout

Delivery times are estimates only and start from the date of shipping, not the date of order. They are not guaranteed and may vary due to courier delays, customs processing, weather, or other factors beyond our control.

3. Domestic Shipping (Pakistan)

We currently ship to all major cities and towns across Pakistan via [courier name(s), e.g., TCS, Leopards, M&P]. Remote areas may experience longer delivery times.

4. International Shipping

We [do / do not] currently offer international shipping. If applicable:

• International orders may be subject to import duties, taxes, and customs clearance fees, which are the responsibility of the customer.
• We are not responsible for delays caused by customs authorities.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email/SMS containing your tracking number and a link to track your package.

6. Shipping Address

Please ensure your shipping address is complete and accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to change your address after placing an order, contact us immediately at [support email/phone] — we cannot guarantee changes once an order has been processed.

7. Lost, Delayed, or Damaged Shipments

• If your order has not arrived within the estimated delivery window, please contact us at [support email/phone] so we can investigate with the courier.
• If your package arrives damaged, please contact us within [48 hours] of delivery with photos of the damaged item and packaging.
• [Store Name] is not liable for delays caused by the shipping carrier once the package has left our facility, but we will assist in resolving any issues with the courier on your behalf.

8. Failed Delivery / Undeliverable Packages

If a package is returned to us due to an incorrect address, failure to collect, or refusal of delivery, the customer may be responsible for re-shipping costs.

9. Contact Us

If you have any questions about this Shipping Policy, please contact us:

• Email: info.aywyaarwali@gmail.com
• Phone/WhatsApp: +92 3216388539
• Address: Lahore Pakistan